311 Online - Service Request Tracking

Track your request status by using the Service Request (SR) number generated after your submission via website, our mobile app, or by calling 311.
Enter the SR Number in conjunction with the email address used when filing the service request on the fields provided then click Submit.
SR Number (YY-NNNNNNNN) where YY is the year and NNNNNNNN is the 8 digit series number.